Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Consumer Agreement
  •   on your credit card statement you will see a transaction for the name Glass Roots owned by Don Spell who also accounts for Sophie’s Choice Harnesses. I agree to pay the amount due upon completion of this request.

  • Shipping & Delivery
  • Please allow up to 2 weeks, excluding hollidays and Sundays, for your order to be recieved. Look for your package in a plastic envelope aproximately 8 x 10 in size, in your mail box. It will be delivered by the U.S. Postal system. 

  • Return Policy
  • You have 14 days from the date of purchase to get a monetary refund.  If you wish to exchange the size you have one month to contact us.  The product must be in perfect condition and not worn or used by another animal.